Lettings Administrator
Southampton | Mon–Fri, 9:00 am – 5:30 pm | No weekends
Join Posh Pads Southampton - one of the city's leading property specialists, with over 30 years of experience providing high-quality homes for students and professionals. We pride ourselves on excellent customer service, a friendly team culture, and professional growth opportunities.
The Role
We're looking for a motivated Lettings Administrator to support our busy lettings team. No prior lettings experience required as full, on the job, training provided. You will handle bookings, administration, and day-to-day operations that keep our lettings running smoothly.
Key Duties
* Book and manage property viewings
* Prepare tenancy agreements, renewals, and compliance paperwork
* Manage tenant enquiries by phone, email, and in-office
* Keep property listings up to date
* Maintain accurate records in PMS/CRM systems
* Assist with referencing, compliance checks, and general admin tasks
What We are Looking For
* Strong IT and admin skills (Microsoft Office essential)
* Previous experience with CRMs or PMS software preferred
* Excellent communication and organisation
* Detail-oriented and proactive
* Team player with a customer-focused attitude
What We Offer
* Full training + ongoing development
* Friendly, supportive team environment
* Career progression in Lettings and Property management
* Monday–Friday, 9:00 am – 5:30 pm (no weekends)
* Access to company vehicles
Job Types: Full-time, Permanent
Pay: £24,000.00-£28,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
Education:
* GCSE or equivalent (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person