Job Role: Support Worker
Service: Bee Fold Lane 3L
Hours per week: 36 Hours per week - Days
Salary: £12.61 per hour
Location: Atherton
About Bee Fold Lane
A warm and welcoming nine-bed nursing home situated in a peaceful residential area of Atherton, Bee Fold Lane is a service for adults with complex health needs, including acquired brain injuries. This is a 3L service, which is part of We Change Lives.
Our welcoming space includes a bright and spacious environment, featuring a versatile dining/activity area, and a sensory room that can become a cinema. Plus, we offer nutritious home-cooked meals from our fully equipped kitchen. We provide a high level of care, with our approach being entirely built around the people we support.
A Day in the Life of a Support Worker
As a Support Worker, no two days are alike - much like the diverse individuals we support. Our approach revolves around person-centered planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you'll be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioral support, fostering independence and confidence, and nurturing positive relationships through effective communication.
Employee Benefits
As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:
Welcome Bonus: You'll receive £500 as a warm welcome to the team. Not eligible if we pay to sponsor you to work in the UK
Training and Development: We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.
Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked.
Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.
What We're Looking For
Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job!
We're looking for caring individuals who align with our vision and values. You'll advocate for our residents, making a meaningful impact on their lives. Our commitment to innovation, valuing every team member, and creating a supportive work atmosphere defines us. If you're passionate about changing lives, you'll thrive with us.
Job Description
Job Title: Support Worker
Responsible to: Service Manager
Responsible for: The People We Support
Our Values
Supporting rights, needs, choices and dreams
Seeing the possibility to make a difference in all that we do
Being financially responsible and economically sustainable
Embracing new technology and innovation
Appreciating every colleague's contribution
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
Colleagues
Mentor new colleagues during induction to support high-quality care delivery
Participate in supervision, observation and appraisal processes
Provide effective communication including accurate written reports
Business
Follow WCL financial procedures
Act in line with the organisation's environmental and sustainability principles
The People We Support
Help maintain a caring environment aligned with best practice, guidance and legislative requirements
Contribute to clear and effective communication with all stakeholders
Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
Seek and share the views and preferences of the people we support
Promote high levels of satisfaction among people we support, families, colleagues and commissioners
Support the Service Manager with complaints and concerns following WCL policy
Maintain positive relationships with families, the community, and external partners
Understand and implement safeguarding procedures
Safeguarding
Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
Recognise and report safeguarding concerns appropriately
Health and Safety
As an employee, you must:
Take reasonable care of your own and others' health and safety
Cooperate with the employer to ensure compliance with legislation
Avoid misuse of equipment or systems provided for safety
Support the Service Manager in maintaining a safe environment
Data Protection
Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
Use and share information only with authorised people and for authorised purposes
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications
Desirable:
A recognised health or social care qualification
Additional relevant training or qualifications
Experience
Essential:
Evidence of wanting to professionally develop
Willingness and ability to learn
Desirable:
Experience supporting people with disabilities, older people, dementia or mental health needs
Experience working as part of a team
Technical Skills
Essential:
Ability to handle basic numerical data, including simple financial information
Ability to use Microsoft Office (Word and Outlook)
Desirable:
Ability to use WCL transport or own transport when required
Personal Qualities
Essential:
Understanding of fairness and valuing diversity
Understanding of safeguarding vulnerable adults and the ability to recognise concerns
Ability to work positively and flexibly as part of a team
Positive values relating to disability, older people, dementia and mental health
Understanding of WCL's key statements and how to demonstrate them
Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs
Good verbal and written communication skills
Ability to listen sensitively
Strong interpersonal skills
Ability to develop and maintain positive relationships with others
Desirable:
Ability to plan, organise and prioritise tasks
Understanding of positive, person-centred support planning
Ready to Change Lives? Apply Now!
If you are passionate about making a genuine impact, then we would love to hear from you. Once you've applied, one of our friendly team will be in touch to discuss the next steps!
More about We Change Lives and 3L
We Change Lives (WCL) is a charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, dementia, mental health issues and older people. Our mission is to support people in leading purposeful lives through compassionate care in residential homes, supported living schemes, and community services. We are excited to introduce you to 3L Care, a valuable addition to our family of services. 3L provide high-quality and compassionate residential nursing and social care for adults living with acquired brain injury, complex health needs, learning and physical disabilities - and we're thrilled to have them as part of the WCL family.