Accounts Payable Manager - Transactional Processing
Department: Group Services
Employment Type: Permanent - Full Time
Location: OCU Stockport Head Office
Reporting To: Rebecca Deane
Description
We are seeking an experienced and driven Accounts Payable Manager to lead our transactional AP function. This is a key leadership role responsible for ensuring the accurate, timely, and controlled processing of supplier invoices, while driving operational excellence, governance, and continuous improvement across a scalable, multi‑ledger environment. This position offers an excellent opportunity to make a meaningful impact within a dynamic and growing organisation.
Operational & Transactional Management
* Lead end-to-end Accounts Payable processes, including invoice processing, mailbox management, supplier queries, and workflow management (e.g. EDC/Exflow)
* Ensure adherence to the No PO, No Pay policy, and manage all non‑PO invoices in line with internal controls and SLA requirements
* Oversee invoice matching processes and ensure supplier rejection workflows are correctly applied
* Maintain high levels of data accuracy and integrity within D365 (or equivalent ERP systems)
* Ensure CIS compliance and support month‑end close activities
* Drive automation initiatives, including invoice matching optimisation and EDC capture improvements
* Provide operational support across AP teams to ensure continuity of service and delivery against KPIs
Supplier Query & Stakeholder Management
* Manage shared AP mailboxes and ensure supplier queries are resolved within SLA targets
* Collaborate cross-functionally to resolve complex issues
* Oversee supplier statement reconciliations, ensuring they are fully investigated and documented
* Act as the escalation point for high‑risk or complex supplier queries
Controls, Governance & Compliance
* Maintain robust internal controls and ensure compliance with group policies and standard processes
* Support internal and external audits across AP operations
* Promote a strong control environment, mitigating risks such as duplicate payments, fraud, and errors
Team Leadership & People Management
* Lead, develop, and manage a high-performing AP team (6–10 FTE)
* Set clear objectives and monitor performance against KPIs and SLAs
* Conduct regular 1:1s, appraisals, and performance reviews
* Identify training needs and implement structured development plans
* Drive recruitment, succession planning, and talent development
* Foster a collaborative, accountable, and high-performance culture
* Manage performance and resolve conflict effectively where required
Performance & Continuous Improvement
* Define, monitor, and report on AP KPIs and SLA performance
* Identify trends and drive continuous improvement initiatives
* Support system optimisation and integration of acquired businesses
* Provide regular performance updates to the Head of Accounts Payable
Skills, Knowledge and Expertise
* Proven experience managing AP teams in a growing or evolving organisation
* Strong knowledge of AP processes, controls, and reconciliations
* Demonstrated leadership and people development capability
* Experience using ERP systems such as D365, SAP, or Oracle
* Excellent analytical, organisational, and stakeholder management skills
* Ability to manage multiple priorities in a fast-paced environment
* Experience within multi‑ledger or complex environments (desirable)
* Background in construction, hire, or similar sectors (advantageous)
* Clear communicator with strong influencing skills
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