IProov is the world leader in biometric verification, working with notable clients such as the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, and others. We prioritize diversity, equality, and inclusion, fostering a culture where everyone can bring their whole selves to work and grow together.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Salary: £40k-£45k (Base) + 10% Performance Bonus + Equity + Benefits
We are hiring a Biometric Operations Analyst to join our Science team as we continue to scale rapidly.
Impact Areas
* Optimize the biometric platform by understanding configuration and model impacts, identifying under-performing models, and collaborating with product teams.
* Facilitate deployment of new biometric systems, evaluate performance, optimize configurations, and monitor progress.
* Design and utilize analysis and diagnostic tools, collaborate with Data Team, communicate trends, and work on bias elimination.
* Support customer concerns by investigating performance issues and managing tickets.
* Collaborate with Product and Engineering teams to assess the impact of front-end changes.
Desired Skills and Experience
* Experience with BigQuery and working with large data sets.
* Understanding of complex systems and component interactions.
* Analytical, organized, and collaborative approach.
* Strong problem-solving skills and curiosity to learn.
Benefits
* 25 days annual leave plus 8 bank holidays, increasing with service.
* Growth Shares after 6 months.
* Schemes: Pension, Cycle to Work, Electric Car, Nursery.
* Work Overseas Perk for up to 2 weeks.
* Health and wellbeing benefits including private health, gym discounts, and mental health support.
Note: Due to the nature of the work, UK Security Clearance may be required.
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