Overview
A leading fintech company in Cardiff is seeking a Head of Fraud and Financial Crime Operations to oversee first-line teams for UK and US customers. The ideal candidate will demonstrate extensive experience in managing financial crime operations, with a strong ability to lead cross-functional teams and enhance operational excellence. The role emphasizes building a high-performance team and ensuring robust risk management strategies. This hybrid position allows for flexibility while maintaining strong engagement within the office.
Responsibilities
* Oversee first-line fraud and financial crime operations for UK and US customers.
* Manage financial crime operations with a focus on operational excellence and risk management.
* Lead cross-functional teams to deliver on strategic objectives.
* Build and sustain a high-performance team culture and strong stakeholder engagement.
* Ensure robust risk management strategies across the operation.
* Work in a hybrid model, maintaining strong in-office engagement as required.
Qualifications
* Experience in managing financial crime operations.
* Proven ability to lead cross-functional teams and drive operational excellence.
* Strong risk management mindset and experience in financial crime controls.
* Ability to operate in a hybrid work environment.
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