Overview
Join to apply for the Sales Consultant role at Vistry Group.
We have a great opportunity for a Sales Consultant to join our team within Vistry South East at our Hailsham, East Sussex development (BN27 2RG). With support from a senior, you will be responsible for carrying out all aspects of the day-to-day running of the sales hub in accordance with the customer journey. You will take ownership of the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. New homes sales experience is essential. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. Please raise any specific requirements during the interview process so we can explore how this could be accommodated.
What’s in it for you:
* Competitive basic salary and annual bonus
* Salary sacrifice car scheme available to all employees
* Mileage allowance
* Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
* 2 volunteering days per annum
* Private medical insurance, with employee-paid cover
* Enhanced maternity, paternity and adoption leave
* Competitive pension scheme through salary sacrifice
* Life assurance at 4 x your annual salary
* Share save and share incentive schemes
* Employee rewards portal with many more benefits
Responsibilities
* Proactively seek out prospective sales and follow up enquiries with telephone communication and marketing literature to optimise opportunities across all sites within the designated area of the sales hub.
* Create and deliver informative and clear virtual tours of sites and house plots to all customers within your specified sales hub.
* Manage and implement new innovations in fulfilling business targets on new home sales across all sites within the designated area.
* Negotiate with customers to ensure the best sales outcomes for the business.
* Utilise all technology to generate sales in differing environmental and economic conditions.
* Ensure effective management of sales visits with pre-booked customers, arranged at suitable times and undertaken effectively.
* Travel to all sites within the specified sales hub’s area to undertake pre-booked customer appointments.
* Have detailed knowledge of all Bovis Homes and Linden Homes sites, build progress, house types, plots available and upcoming within the hub to ensure customers have opportunities to purchase a new home.
* Proactively manage and follow the sales process as outlined in training materials and procedures.
* Work as a member of the sales team, demonstrating effective teamwork with others in the same hub area or region.
* Evaluate each sales process with a customer to improve effectiveness, efficiency and profitability for the Company.
* Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
* Ensure every customer contact is recorded on the relevant IT system in line with GDPR.
Qualifications & Experience
* Experience working in a customer-facing role delivering under pressure.
* Experience generating leads and sales through telephone-based business development.
* Proven track record of achieving and exceeding sales targets.
* Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
* Comfortable using multi-channel forms of communication.
* Ability to handle complaints and difficult situations.
* Strong negotiation and sales skills.
* Proven track record of successfully completing the sales process with customers.
* Excellent administration and organizational skills.
* An interest in property and the housing market.
* Good planning and organizational skills; ability to work under pressure and meet sales targets.
* Willing to be flexible in respect of day-to-day duties and hours worked.
* Willing to travel to all sales sites, including regional offices.
* Full driving licence and access to a suitable vehicle.
* Patience and ability to remain calm under pressure; a friendly, trustworthy and professional attitude.
About the Role
More about the Sales Consultant role: proactively seek out prospective sales and follow up enquiries with telephone communication and marketing literature; create and deliver virtual tours; manage sales targets; travel to sites; maintain detailed knowledge of sites and house types; manage the sales process; work as part of the sales team; and ensure records are kept in the IT system and GDPR compliant.
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Construction
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