Role | Administration Assistant Location | Salary | 33k per annum Contract | Permanent About Us Lane7 are the fastest growing and market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Bowling is our thing – it has been for the last 10 years. Think of us as your one-stop-shop for a great activity packed experience that also offers arcades, beer pong, pool, golf, darts, shooting pods, karaoke and much more! We aim to give the best night out every time, with all your best nights rolled into one. We have the perfect entertainment for everyone and for every occasion. We’re looking for a passionate and organised Administration Assistant to join the Team! We have ambitious and exciting plans coupled with an active roll-out plan. What you’ll be doing You’ll work closely with the Venue Manager to manage inbound sales enquiries from our guests as well as completing business administrative tasks outlined by your line manager Guest Services Answering inbound calls in a polite and timely manner Pick up and respond to any missed calls Responding to inbound enquiries for groups of up to 35 guests via the booking system and email Help achieve any targets for conversion rates and forecasted revenue Responding to all queries from guests in a polite and timely manner Complete all additional administrative tasks set by your line manager The admin assistant will be the main point of call to take any meetings on site in relation to booking enquiries. Monday to Sunday based on 45 hours per week Multiple platforms for communicating with HQ Support & site teams to include phone, email and Teams What We’ll Offer Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams. Friends and family discounts across the Lane7 Group. Company contribution pension. To Apply All candidates must be fluent in written and spoken English and have the right to work in the UK. If your are ready? We would love to hear from you!