Application Deadline- Friday 31 May 2024 Hybrid Working Pattern - 3 days in Office & 2 WFH About us Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank Limited are protected by the UK Financial Services Compensation Scheme. For more information on Cynergy Bank visit www.cynergybank.co.uk Company Benefits Competitive Salary and Company Bonus 210 hours (30 days) holiday plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Private Medical Insurance and Health Check (After Probation) Electric Car Scheme and Money Coach (After Probation) The role We are looking for a Project Manager to join our Payments Portfolio Team who has experience of working in Banking and / or Fintech / Payments for at least 5 years. This is an exciting and fast-paced role that requires a team mentality to fit in with our supportive and team-based culture. Responsibilities: The Project Manager reports directly to the Portfolio Lead and is accountable for: Managing the full lifecycle of projects in line with existing methodologies, including: Project goal, objectives and scoping the case for change Supporting the Business Case development Project planning and seeking related stage gate and key milestones approval Providing regular briefings as required to relevant committees / stakeholders Governance oversight and reporting with clear accountability KPI management and post project implementation review Providing overall budgetary direction and control Supporting the identification and management of benefits realisation within the project lifecycle Ensure effective oversight and co-ordination of multiple projects, with particular emphasis on project prioritisation, effective collaboration and matrix management of interdependencies, escalation and management of relevant risks, issues and change Continuously assess project outcomes and benefits, and make necessary adjustments as required to improve project effectiveness and delivery Collaborating with business areas and enabling functions to deliver projects to the production environment, whist maintaining operational stability and supporting benefits realisation Essential Knowledge & Experience Strong experience in Project Management working in Payments background Managing end to end delivery of the assigned projects in the portfolio, working with the portfolio/programme manager and supporting delivery capability, throughout each of the project delivery lifecycles phases to: Shape projects through initial scoping, planning and stage 0 business case assessments to pipeline intake and prioritisation ( Propose phase ) Mobilise the projects, developing the solutions, scope and content of the programme and bringing in the appropriate levels of resource required to deliver a successful outcome with maximum value ( Feasibility and Initiate phases ) Effectively manage the dependencies between the inter-linked projects/programmes ensuring that they each deliver the agreed outputs, whilst contributing towards the delivery of the overall programme outcome ( All phases ) Agree the project planning, collaborating with the business areas to gain their agreement to the timeline proposed and budget required Support the delivery to the agreed time, quality and cost, seeking opportunities to drive out further cost savings and increased value throughout the programme lifecycle, through improved ways of working ( All phases ) Manage risks/issues to the project outcome and maintaining the project/programme risk log, and escalation of portfolio risk to the PfMO, making judgement calls against all the identified risks/issues and the appropriate levels of mitigation required ( All phases ) Manage change control to ensure projects scope is maintained and any change is formally agreed with the business area and the PfMO and that all impacts are effectively logged and managed ( All phases ) Monitor overall progress and initiating corrective action as appropriate. Manage the regular reporting process for projects in the assigned portfolio with the PfMO ( All phases ) Provide overall budgetary direction and control of those interdependent projects, working with the Portfolio Manager and Finance Business Partner ( All phases ) Help quantify the costs and business benefits, and support the definition of the stage business cases for the projects ( Propose, Initiate and Design ) Ensure the smooth transition of projects into the production environment ( Operate phases ) Ensure the development and maintenance of project change management methods, processes and project delivery artefacts, effectively using these to deliver change ( All phases ) Desirable knowledge & Experience: Good understanding of all stages in a project lifecycle Experience of Agile delivery methodologies Strong customer awareness and a proven track record of ensuring the Business is always at the forefront of decision making Focused on achieving results