Job Description
Provide guidance and support to the Reception and F&B team, helping them to achieve their potential and accomplish overall departmental objectives.
Assist in effectively running the front office and F&B operations with a hands-on approach.
Help guests and create positive experiences.
Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
Maintain strong working relationships and communicate with all departments.
Work duty manager shifts as and when required.
Focus on achieving the targets, motivating the team.
Handling various challenges
Qualifications
previous Reception experience in 4 - 5 star hotels is required for this role
Additional Information
You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.