Up to £95,000 + Accommodation
An exceptional opportunity to lead operations for a highly exclusive private members club launching in the renowned alpine destination of St. Moritz. This is not your standard leadership role; it is about curating an experience. Designed for an elite international clientele, the club will deliver best-in-class F&B and unforgettable events, setting a new benchmark for luxury hospitality in the region.
As Operations Director, you will be the driving force behind the club’s day‑to‑day excellence. Reporting directly to the Managing Director, you will lead from the front, shaping culture, elevating standards, and ensuring flawless delivery across all touchpoints. This is a hands‑on, operations‑heavy role where visibility, leadership, and precision are everything.
Responsibilities
* Lead, inspire, and develop a high‑performing, service‑led team
* Drive operational excellence across F&B and events
* Set and uphold exceptional service standards aligned with a luxury brand
* Oversee daily operations, ensuring seamless guest experiences
* Collaborate closely with the Managing Director on strategy and execution
* Play a key role in pre‑opening, launch, and ongoing seasonal delivery
The Lifestyle
This is a seasonal position.
* 6 months on‑site in St. Moritz (winter season)
* 6 months hybrid supporting planning and readiness for the upcoming season
* Accommodation is fully provided during your time in St. Moritz, allowing you to immerse yourself in one of the most prestigious resort destinations in the world.
Requirements
* Proven senior operations experience within luxury hospitality or private members clubs
* Strong F&B and events background
* A natural leader with presence, energy, and attention to detail
* Experience managing high‑profile, high‑expectation clientele
* Pre‑opening experience is highly desirable
* Comfortable operating in a seasonal, fast‑paced environment
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