Your Role
and What You'll Be Doing
Working across our national Client Services team in London, you’ll be a key member of the team acting as a key point of contact for clients and third parties involved in legal matters. You’ll work closely with our fee-earners to support them with any administrative, secretarial and non-billable tasks as well as working hard to provide exceptional client service.
What You'll Be Doing
1. Communicating with our clients and third parties on behalf of partners and other fee-earners in the Private Client teams
2. Undertaking some legal tasks such as court forms
3. Supporting in the preparation of court bundles
4. Managing fee-earner diaries, booking travel arrangements, preparing agendas and minute taking
5. Coordinating the billing process to be as efficient and effective as possible
6. Opening and closing files, and dealing with all matter maintenance
About You
7. Legal assistant/secretarial experience working with experienced fee-earners would be desirable, however we would be open to candidates who have experience of administration/secretarial experience in a professional environment
8. A good understanding and knowledge of relevant case management systems
9. Brilliant client care skills and good verbal and written communication skills
10. Excellent accuracy and attention to detail
We’re proud of our values, and we’re looking for people who share them:
11. To be pioneering with an imaginative outlook
12. To be approachable and caring
13. To be tenacious in the pursuit of our objectives
14. To be efficient in the provision of our services
15. To work with a foundation of integrity.
If this sounds like you, we’d love to receive your application.
Our Benefits - What We Can Offer You
16. Flexible working options - Make work fit around your life, not the other way around.
17. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too
18. Generous and flexible pension schemes.
19. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
20. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported to work in a way that best suits you. This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.
We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.