Supervisor
£27,000 - £28,000 per annum DOE - 40 hours per week
Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF
Role Overview
As a supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. Your role is to be an enthusiastic leader and brand ambassador, delivering Pret A Manger’s freshly made food, organic coffee, and exceptional customer service as we transform the UK’s rest stop experience.
What We Offer Our Supervisors
* Annual bonus up to £3,455 pa*
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in the management team
Responsibilities
* Leading your teams to achieve and deliver excellent brand standards and customer service
* Maximising profit by driving sales and controlling costs
* Processing stock counts and orders
* Partnering with the Store Manager in setting targets for the team to achieve
* Spending time with Team Members to provide coaching and feedback, and identifying training needs
* Taking ownership of customer feedback and responding appropriately in a timely manner
* Supporting the team with preparing food and refreshments
What You’ll Bring
* Previous experience of leading or supervising a team (highly desirable)
* Passion for delivering a memorable customer experience
* Great communication skills and decision-making ability
* Ability to work on own initiative and make reasoned decisions under pressure
* Potential candidates include shift managers, team leaders, duty managers aspiring to management, or team members seeking the next step
Note: Being a motorway services area may limit access via public transport. Please ensure you can access the site before applying.
Where our customer’s journey pauses, yours just begins.
Apply today!
*Please note internally, this role is called Team Leader (INDTL).
Want to know what it's like to work for us? Find out from our colleague Scarlett.
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