Join to apply for the Centre Manager role at IN'n'OUT Autocentres1 month ago Be among the first 25 applicantsJoin to apply for the Centre Manager role at IN'n'OUT AutocentresJob DescriptionJob DescriptionLocation: In N Out Autocentres, 152 Basingstoke Trade Park, Worting RoadIn'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs with 30 Autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. As a Which? Trusted trader we are proud to be 100% committed to customer service and satisfaction.Do you have previous management experience and a passion for customer relations?Can you adapt yourself to deal with changing priorities and varied workstreams?If so, this could be the role for you...Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties.This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation.About The RoleCentre Manager responsibilities will include:Being proactive in achieving and/or exceeding sales targets and operating budgetsDriving the quality and consistency of customer serviceEnsuring transaction and customer satisfaction targets are achievedEfficiently managing any customer complaintsEffectively managing the team and resources to build a strong reputation for our brand within the local areaManaging all stock and ordering requirementsBeing involved with the development of the Centre, including PR and marketing to raise business profileA minimum of 2 years’ experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.BenefitsCompany pensionCycle to work schemeEmployee discountLife insuranceOn-site parkingReferral programmeSupplemental Pay TypesBonus schemePerformance bonusQuarterly bonusSkills NeededAbout The CompanyServicing Made SimpleWe provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.100% Commitment to Customer ServiceThe IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.Manufacturer approved partsWe only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.Trained and Qualified TechniciansAll our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.Company CultureWe are a Which? Trusted Trader And proud of it.We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?Wi-Fi, Coffee, Comfortable SofasOur client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.75% Repeat CustomersIN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.We will never carry out any additional work unless authorised.Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.Required CriteriaFull Driving LicenceThree Years Management ExperienceDesired CriteriaAutomotive service: 2 years (preferred)Closing DateThursday 31st July, 2025Contract TypefulltimeSalaryFrom £32,000.00 Yearly to £35,000.00 YearlySeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at IN'n'OUT Autocentres by 2xGet notified about new Center Manager jobs in Basingstoke, England, United Kingdom.Basingstoke, England, United Kingdom £31,000.00-£33,000.00 1 day agoBasingstoke, England, United Kingdom 7 hours agoLittle London, England, United Kingdom 1 week agoLittle London, England, United Kingdom 1 week agoLittle London, England, United Kingdom 1 day agoWoking, England, United Kingdom 1 day agoLittle London, England, United Kingdom 1 week agoReading, England, United Kingdom 1 week agoWinchester, England, United Kingdom 1 week agoGodalming, England, United Kingdom 1 month agoWinchester, England, United Kingdom 2 weeks agoReading, England, United Kingdom 1 month agoFarnborough, England, United Kingdom 15 hours agoChandler's Ford, England, United Kingdom 1 month agoOperations Manager (Values Stream Manager)Reading, England, United Kingdom 1 year agoLittle London, England, United Kingdom 5 days agoCamberley, England, United Kingdom 3 days agoHampshire, England, United Kingdom 3 days agoReading, England, United Kingdom 1 week agoReading, England, United Kingdom 15 hours agoReading, England, United Kingdom 1 week agoNewbury, England, United Kingdom 1 day agoHampstead Norreys, England, United Kingdom 3 days agoLittle London, England, United Kingdom 2 weeks agoYateley, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. 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