As a Business Admin Apprentice, you’ll play an important role in supporting the smooth running of the office and gaining hands‑on administrative experience. Working with T & S Heating Ltd, you’ll be part of a team that delivers essential support to customers and engineers every day. This role is a great opportunity to build practical office skills while contributing to keeping heat in people's homes.
Key Responsibilities:
* Maintain and update customer databases with accurate information
* Input sales data into CRM systems and generate reports
* Manage documentation and filing systems, ensuring organisation and accessibility
* Answer day‑to‑day calls promptly, addressing customer concerns and resolving issues courteously
* Respond to customer enquiries about orders, product information, and delivery status
* Provide excellent customer service throughout the order cycle and support general office duties
In addition to these core responsibilities, your apprenticeship will equip you with essential business administration skills, such as teamwork, communication, problem‑solving, and professional conduct– providing a well‑rounded foundation for a future office career.
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