The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across space, defence, intelligence, aerospace, and maritime, all underpinned by our end-to-end cyber capability. We collaborate with global technology companies, SMEs, and academia to deliver optimal solutions.
We are seeking a seasoned Business Analyst with a solid infrastructure background to shape and deliver key technology and infrastructure transformation initiatives. This role involves translating business objectives into clear technical requirements, ensuring solutions are technically sound, aligned with organizational goals, and cost-efficient.
Responsibilities
1. Engage with client stakeholders to understand business goals, operational challenges, and desired outcomes.
2. Facilitate workshops, interviews, and gap analysis sessions to gather and validate requirements across infrastructure domains.
3. Shape, challenge, and refine business cases to ensure alignment with financial and capability uplift objectives.
4. Conduct financial modeling to evaluate cost-benefit and ROI of infrastructure investments.
5. Develop detailed requirement specifications, use cases, and acceptance criteria for infrastructure design and delivery.
6. Translate complex business requirements into high-level technical directions for infrastructure teams.
7. Support change management by identifying impacts, engaging stakeholders, and tracking benefits.
8. Participate in Agile ceremonies, contribute to sprint planning, and collaborate with delivery squads.
9. Act as a liaison between product owners, technical leads, and infrastructure teams to ensure business value delivery.
Minimum Requirements
* Proven experience as a Business Analyst within infrastructure, IT operations, or cloud transformation projects.
* Strong understanding of enterprise infrastructure domains (networks, servers, storage, cloud, data centres).
* Experience with financial modeling, business case development, and cost-benefit analysis.
* Ability to produce clear documentation (BRDs, FRDs, user stories, impact assessments).
* Familiarity with Agile methodologies and tools (Jira, Confluence, Scrum).
* Excellent communication skills.
Desirable Skills
* Strong analytical and problem-solving skills.
* High emotional intelligence and stakeholder management capabilities.
* Comfortable in fast-paced, ambiguous environments.
* Detail-oriented with a focus on practical business value.
Preferred Qualifications
* Bachelor's degree in business, IT, or related field.
* Certifications in Business Analysis (CBAP, PMI-PBA) or Agile frameworks (Scrum, SAFe).
* Experience in regulated environments (Defence).
Life at CGI is rooted in ownership, teamwork, respect, and belonging. We offer a competitive salary, excellent benefits, and a supportive environment to grow your career. Due to the secure nature of the role, UK Security Clearance or eligibility is required. The position is based in Cheltenham.
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