Overview McDonald's UK has been around for over 50 years We are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, opening our doors to everyone and creating opportunities open to all. As a shift leader you will be part of a multi million pound restaurant new to the local area and employing up to 80 employees. You will have responsibility of managing shifts to deliver outstanding experiences for our customers, upholding company standards, building sales and growing profitability. To achieve this you will have the opportunity to work with, coach and develop a multi generational workforce in a fast paced, fun environment. This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays. Position Requirements: Display Leadership and role model customer focused behaviours to delight our customers Delivery of personalised service and connect with our customers Lead by example Adapt to customer needs through your team Answer customer queries, keeping up to date with knowledge on our food and promotions Use of initiative, confidence and problem solving when interacting with colleagues and customers Treat all colleagues and customers with courtesy and respect. Position Attributes: Management training will be provided with the opportunity to learn first aid and attend courses, the initial training will take place locally in preparation for the restaurant opening in September. You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more