Position: Owners Lounge Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £12.71 per hour depending on age Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to. We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue. Key Responsibilities - Greet Holiday Homeowners warmly and provide attentive, personalised service - Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails -Take and serve food orders, working closely with our kitchen team - Maintain a clean, organised, and well-presented bar and lounge area - Build rapport with owners, helping to create a friendly, community feel - Support owner events and social activities, including setting up, serving, and ensuring events run smoothly - Work collaboratively with other departments across the park when required to support owner experiences and operational needs - Work closely with the team to ensure smooth day-to-day lounge operations - Follow all responsible alcohol service and health & safety guidelines Requirements - Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential - Applicants must meet the minimum legal age of 18 to sell alcohol. - A friendly, professional, and customer-focused approach - Confident communicator who enjoys building positive relationships - Able to work calmly and efficiently in a relaxed but service-led environment - Flexible availability, including evenings, weekends, and holidays What We Offer - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk