Job Description
Contract: Fixed-term – 14 months
Working Pattern: Full-time (3 days per week in the office)
Role Overview
We are seeking an experienced HR Operations Manager to join my client who are a leading brand within the FMCG industry on a full-time, fixed-term basis. This role will be responsible for delivering effective HR operations, employee relations support, payroll oversight, and strategic HR partnering to support business objectives.
Key Responsibilities
HR Operations
* Lead and manage day-to-day HR operations, ensuring compliance with employment legislation and internal policies
* Develop, review, and implement HR policies and procedures
* Ensure HR processes are efficient, compliant, and consistently applied
Employee Relations (ER)
* Manage employee relations cases including disciplinaries, grievances, performance management, and absence
* Provide expert advice and guidance to managers on ER matters
* Support investigations and ensure fair, timely, and legally compliant outcomes
Payroll
* Oversee payroll processes, ensuring accuracy and timely delivery
* Act as the key point of contact between HR, Finance, and payroll providers
* Resolve payroll queries and support payroll audits as required
HR Projects
* Lead and contribute to HR projects such as process improvement, policy implementation, system enhancements, and organisational change
* Manage project plans, timelines, and stakeholders
HR Business Partnering
* Partner with senior leaders and line managers to provide pragmatic, commercial HR advice
* Support workforce planning, organisational change, and people initiatives
* Build strong relationships to support business performance
Skills & Experience
* CIPD Level 5 qualified (essential)
* Proven experience in an HR Operations Manager or similar role
* Strong employee relations expertise
* Solid payroll knowledge and experience working with payroll providers
* Experience delivering HR projects
* Excellent communication and stakeholder management skills
Working Arrangement
* Full-time role
* 3 days per week office-based
* Fixed-term contract of 14 months