Job Description: Starbucks Barista
Location: Norwich, NR13 3BE
Hours: Part-Time - 8 Hours Available / Permanent
Hourly Rate: £12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16-17
Bonus Scheme: Quarterly Bonus Incentive
Company: EG Group
Role Overview
Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You'll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone's day? Join us!
Why Starbucks?
* Enjoy a 30% EG Starbucks Discount on food, drinks, and merchandise!
* Access to 24/7 Virtual GP & Wellbeing Service
* 15% Asda Discount Card for extra savings
* Employee Assistance Program
* Quarterly Bonus Incentive
* Guaranteed Contracted Hours
* Compassionate Leave for special times
* Free Beverage on Shift
* EG Cares Benefits & Rewards Platform for savings on retail, food, home, garden, electronics, and more
* Life Assurance
* Recognition Rewards to celebrate your achievements
* Learning & Development opportunities
* Work Anniversary Awards
* Career Progression Opportunities
* Access to the Learning Hub with the world's largest online course library
Responsibilities
1. Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
2. Deliver an excellent customer service experience by loving our customers and anticipating their needs proactively.
3. Prepare a variety of products according to specifications and maintain expertise in all offerings.
4. Always be helpful and ready to assist customers to enhance their experience.
5. Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
6. Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
7. Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
8. Support colleagues by covering key busy times and assisting during absences.
Please note: As this is a food establishment, there may be potential exposure to allergens in the workplace.
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