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Head of operations – perioperative care, theatres and critical care

Harrow
London North West Healthcare NHS Trust
Head of operations
Posted: 2 February
Offer description

Detailed job description

and main responsibilities

For full role duties and responsibilities please see the attached Job Description and Person Specification

Person specification

Education/ Qualifications

Essential criteria

1. Educated to master’s level in a relevant area or equivalent experience.
2. Evidence of post-qualifying and continuing professional development
3. Management qualification

Desirable criteria

4. Expert and relevant knowledge gained through further post qualification specialist training or experience

Knowledge & Experience

Essential criteria

5. Substantial experience in a senior leadership role in a large NHS organisation
6. Experience of developing and delivering large scale operational improvement and trust-wide efficiency programmes
7. Strong background in operational management with proven track record of delivery across a range of specialities/services
8. Strong background in financial and analytical management demonstrating an understanding of current NHS structures and key policies affecting it.
9. In-depth understanding of current NHS plans and strategies and how to implement them.
10. Experience in delivering transformational change at a large scale.
11. Evidence of translating complex concepts into key messages and writing clear reports and presentations
12. Evidence of presenting complex concepts to different audiences and assured messages are received.
13. Experience in working closely with clinical teams to develop and implement improvement opportunities.
14. Substantial experience of managing teams at all levels including those from a range of clinical disciplines

Skills, Abilities, and Attributes

Essential criteria

15. Ability to manage successful and sustainable improvement delivery during a period of change and transition.
16. Experience in making and advising on complex decisions involving financial and operational risk and sensitivities up to and including Board level
17. Ability to influence and persuade others, creating successful and effective working relationships through strong, positive, professional interpersonal skills and excellent written and oral communication skills.
18. Outstanding organisational skills with an ability to prioritise, be flexible and always ensure that high quality, timely work is produced by yourself and those you manage.
19. Ability to offer expert opinion and judgement on a range of operational management scenarios.
20. Ability to provide advice and support across all disciplines clinical and non-clinical.
21. Ability to provide and receive, convey, and present highly complex, sensitive and/or contentious concepts to large groups, responding openly to questions to ensure full understanding and engagement, and dealing effectively with hostile or emotional responses.
22. Ability to interpret qualitative and quantitative data from a wide range of sources internal and external and present it so it is understood by all audiences.
23. Demonstrate sound judgement in the absence of clear guidelines or precedent.
24. Ability to act with minimal guidance and set goals and standards for others

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