System Support and Development Analyst
Salary up to £41,227 plus a £2,000 South East allowance for candidates based at Culham, and a generous benefits package
Location: Culham, Oxfordshire or Calder Bridge, Cumbria (hybrid working)
Permanent, Full-Time (37.5 hours per week)
The Civil Nuclear Constabulary (CNC) is an armed police service that’s dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it’s vital that we recruit skilled and committed professionals. You’ll join us as System Support and Development Analyst in this critical role to ensure stability, continuity, and availability of core applications within our Enterprise Resource Planning (ERP) programme.
At CNC, we've recently updated our core systems and introduced a new Oracle-based system. The team manages numerous business applications for the organisation. We're seeking someone to join our team to work closely with system users, analyse internal processes, provide technical support, and collaborate with our Managed Service Provider.
Your role will be essential in quickly responding to incidents and escalated user queries to ensure everyone is making the most of the system. You'll work with various applications and projects, including setup, maintenance, and high-quality delivery, while proactively identifying ways to improve business processes.
Information is crucial to CNC, and your role will be to promote and enhance data quality in related systems, ensuring up-to-date and accurate information is used to inform decision-making and meet our operational needs. Your understanding of technical issues as you configure and manage the systems, ensure access permissions are correctly set, and consider system and module interdependencies and interfaces will be invaluable. You'll also manage User Acceptance Testing for quarterly patches and system improvements.
We're seeking someone with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITIL Foundation Certificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong interpersonal and communication skills are essential as you'll be working closely with colleagues across the organisation.
If you believe you fit this description, we're eager to hear from you and discuss how you can contribute to our team at the CNC.
This role has been assessed as suitable for hybrid working, with the details to be agreed with your line manager. There will be ad- hoc travel involved-in this position for meetings, details of which can be discussed at interview.
Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell.
As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards.
Benefits of working for the CNC:
1. 27.5 days annual leave, plus bank holidays
2. Generous pension scheme (20.7% employer contribution)
3. Flexi-time working scheme
4. Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary
5. Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year
6. Officers and staff are eligible to join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS and Armed Forces
7. Enhanced family friendly and wellbeing policies
8. Cycle to Work scheme
9. Free parking on-site
10. A wide range of onsite facilities are available at HQ Culham including a Costa Coffee, Restaurant, Shop and Deli, which are competitively priced for the wider on-site workforce.
Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included.
Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC:
Vetting: An Overview -
Vetting and Finances -
Vetting and Life Experiences -
Some of the responsibilities of this role include:
11. Responsibility for ensuring stability, continuity, and availability of all core applications, providing a rapid response to incidents and escalated user queries
12. Proactively identifying opportunities to better support business processes, working with management and end-users to support new and existing applications and reports
13. Work across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a high-quality service
14. Support and participate in problem and knowledge management processes – create and maintain knowledge articles in conjunction with our Managed Service Provider and working instructions
15. Support operational activities through effective incident and data resolution, minimising disruption to the end-user
16. Configure and manage the system(s) in line with the documented change control process and access permissions to ensure the requirements of the organisation are met, whilst having due regard for the system and modular interdependencies and interfaces together with local user and national data security (access) requirements
17. Provide second/third line specialist incident and data resolution to support the progression of BPSS activities, recording and managing all activities relating to the progression of requests and incidents using the service management tools
18. User Acceptance Testing for quarterly patches, and system improvements
A more detailed copy of the role responsibilities can be found on the job description, attached to the application form.
To be successful in the role you will need to display the following experience and skills:
19. Experience of Business Systems or Business Applications, preferably in Oracle Fusion, HCM and related modules
20. Hold, or be willing to gain within 12 months, the ITIL Foundation Certification
21. Have a pragmatic attitude to problem solving
22. An ability to comprehend technical issues
23. Have a high degree of accuracy and attention to detail
24. Have highly developed interpersonal skills to work as a team member and customer liaison
25. Have a methodical and organised approach
26. Strong communication skills, which can be adapted to suit all audiences
If you are interested in applying please apply using the Oracle Opportunity Marketplace and attach your CV and Cover Letter to outline your skills and experience to aid your application.
Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell.
To view a copy of the role profile, please click here -