Job Overview
An exciting opportunity has arisen for a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital. Accuracy and attention to detail are essential. You will need to be organised, enthusiastic, dedicated, with excellent interpersonal and time‑management skills. The role is suited to candidates with administrative experience and a positive approach to change.
Responsibilities
* Provide an administrative service to the Department.
* Work closely with the Clinical Admin Leads and Patient Pathway Coordinator to set daily priorities and targets.
* Plan and organise own work schedule with appropriate planning aids, demonstrate good time‑management and report anticipated difficulties in meeting deadlines promptly.
* Obtain and organise information to support own work activities, maintaining confidentiality in accordance with organisational procedures.
* Answer queries in a timely and professional manner.
* Ensure that secure systems are in place for the storage of all resources, including computerised information.
* Assist with booking appointments.
* Ensure all phone calls are dealt with in a professional and timely manner.
* Operate the various EPIC and other IT systems to fulfil the role/department requirements.
Qualifications
Essential criteria
* NVQ Level 3 Administration or equivalent practical knowledge.
* Good education to GCSE standard or equivalent experience.
Experience
Essential criteria
* Experience of working in an office environment.
* Competent with current software programmes (e.g. MS Word, Excel, PowerPoint).
* Ability to work in a busy environment and remain calm under pressure.
* Experience of working within a team environment.
Desirable criteria
* Working in the NHS in a hospital, private practice or GP setting.
* Provide general non‑clinical advice.
Skills
Essential criteria
* Ability to communicate clearly.
* Ability to work with minimal supervision.
* Ability to prioritise workload.
* Able to adapt to change.
* Excellent interpersonal skills.
Desirable criteria
* Understanding of medical terminology.
Apply online now.
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