7 Hospitality Management is looking for an enthusiastic F&B Supervisor to join us in this exciting opportunity. This is a full time 40hrs per week role based at our Dalhousie Castle Hotel & Aqueous Spa
Just eight miles from Edinburgh but a million miles from the hustle and bustle of city life, our ancient fortress is the perfect spot to relax and unwind in blissful seclusion. Standing in eleven acres of private parkland and wooded valleys, it's a place to make memories, to bring to life 800 years of history and to enjoy the best of Scottish hospitality. The hotel features, 29 characterful Scottish bedrooms, a unique award winning dining experience in the double AA rosettes Dalhousie Dungeon restaurant, an Orangery, Aqueous Spa and 5 conference and function suites.
What will I be doing?
As a F&B Supervisor for the Dalhousie Castle Hotel & Aqueous Spa, we are looking for a positive can do attitude to drive exceptional standards and guest experience. You will be responsible for the following tasks;
* Supervision of all F&B operations across restaurant, bar and function rooms
* Assist F&B Manager with the control of expenditure within F&B outlets
* Identify and act upon opportunities to grow revenue and reduce costs within the F&B department
* Ensure full compliance with licensing laws, health and safety and other statutory regulations
* Ensure the completion of the shift handovers and shift checklists
* To be aware of all local events, all local competitors and to ensure that our F&B operation and product remains the market leader
* Ensure compliance with regard to food hygiene and hotel food and beverage systems in line with the company Food Policy & current legislation
* Deal with customer complaints ensuring effective outcomes
* Utilise personnel between all F&B outlets to minimise payroll expenditure and ensure flexibility of the team and optimise staff stability
* Supervise work at all levels
* Complete monthly F&B reports or as and when required
* To be fully aware of the hotel cash handling and credit procedures and to report any discrepancies to the F&B Manager
* To assist in the developing and training of new and existing staff on any new hotel standards and procedures and to ensure all staff are fully trained in all front office procedures.
Benefits
· Pension Scheme
· Discounted Hotel Stays across our 7H Portfolio
· Discounted Food and Beverage across our 7H Portfolio
· Enjoy your birthday off
· Employee of the month programme
· Employee Assistance Programme (EAP)
· Online Retail Discounts
· Long service recognition scheme
· Complimentary overnight stay within probationary period
· Free use of leisure club facilities within other 7H hotels
Job Types: Full-time, Permanent
Pay: Up to £13.20 per hour
Benefits:
* Free parking
* On-site parking
Experience:
* Supervising experience: 1 year (preferred)
* Hospitality: 3 years (required)
* Customer service: 3 years (required)
Work Location: In person