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Customer hub service agent

Reigate
Southern Communications Ltd
Service
£30,000 a year
Posted: 22 April
Offer description

Location: Reigate

Salary: £28,500 - £31,000

The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals.

Key Tasks:

* Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries.
* Handle c...

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