Client Experience Advisor - (phone number removed) Umbrella Rate: £23.86/hr (Inside IR35) Are you ready to step into a role where you can make a real impact by delivering exceptional client experiences? A leading automotive company is seeking a passionate and driven individual to join their dynamic team as a Client Experience Advisor. This is an exciting opportunity to work in an inspiring environment, where your skills and enthusiasm will be valued and rewarded. You'll be part of a forward-thinking organisation that champions innovation, collaboration, and excellence in customer service. What You Will Do: • Provide outstanding support to UK product owners, acting as a critical point of contact and resolution. • Build strong rapport with clients and retail teams, ensuring queries are understood and resolved effectively. • Manage inbound and outbound communications via telephone, chat, social media, and email. • Be a knowledgeable expert on the company’s brand and products to deliver seamless solutions. • Identify and resolve complaints during initial contact, ensuring a positive client experience. • Collaborate with internal teams, retail networks, and third parties to drive continuous improvement and modern luxury service delivery. What You Will Bring: • A client-first mindset, with a passion for delivering personalised, seamless, and dependable client experiences. &bu...