A leading eCommerce fulfilment company seeks a Head of Customer Service in Whetsted, UK. The ideal candidate will lead a high-performing team, implement customer service strategies, and ensure exceptional service for clients. Responsibilities include managing internal functions and outsourced centres, driving customer satisfaction, and overseeing KPIs. The role demands a proven leader with over 5 years of experience in customer service. Benefits include a competitive salary of £50,000 - £60,000, career development, and a supportive culture. #J-18808-Ljbffr