Position Summary
As Office Manager at our International Headquarters in the UK, you will play a key role in ensuring the smooth and professional operation of our workplace. This is a highly visible and hands-on role, responsible for managing day-to-day office functions, supporting a dynamic and fast-paced environment, and delivering an exceptional experience for employees, visitors, and stakeholders.
You will oversee facilities coordination, vendor management, and health & safety compliance, while also taking ownership of meeting room logistics and internal event planning. Working closely with cross-functional teams, including HR, IT, and senior leadership, you will help foster a collaborative and well-organised office culture that reflects the values and standards of our global pharmaceutical organisation.
This role requires a proactive, detail-oriented individual with excellent communication skills and a passion for creating a well-run, welcoming, and efficient workplace.
Roles And Responsibilities
* Maintain a safe, clean, and well-presented office environment that supports productivity and wellbeing.
* Serve as the primary liaison with building management, external suppliers, and contractors to ensure smooth day-to-day operations.
* Oversee procurement and management of office supplies, equipment, and utilities, ensuring cost-effectiveness and availability.
* Lead on-site health & safety compliance, including conducting risk assessments and ensuring adherence to regulatory standards.
* Manage the site security contract, ensuring appropriate coverage and coordination with security personnel.
6 Plan and deliver internal and external events, including client meetings, training sessions, and team gatherings.
* Coordinate meeting room bookings, ensuring rooms are properly set up with required technology, meeting materials, and catering.
* Support the planning and logistics of site-wide events, including catering, room setup, and vendor coordination.
* Maintain and update office policies, procedures, and documentation to reflect current practices and compliance requirements.
* Act as the first point of contact for all office-related queries, providing timely and helpful support to staff and visitors.
* Manage courier services and logistics for all incoming and outgoing shipments, ensuring accuracy and timely delivery.
* Oversee visitor management, including site inductions and onboarding for new hires, ensuring a smooth and professional experience.
Requirements
Professional Work Experience Requirements
* Solid experience in office management and customer service, with a focus on creating a well-organised and welcoming workplace.
* Proven ability to manage vendor and supplier relationships, including monitoring service levels and ensuring contract compliance.
* Familiarity with health & safety regulations and experience conducting workplace risk assessments is highly advantageous.
* Demonstrated success in identifying and implementing process improvements to enhance operational efficiency and employee experience.
* Extensive background in facilities coordination and administrative operations within a professional, fast-paced environment.
* Experience in planning and delivering corporate events, including managing logistics, coordinating with external providers, and overseeing budgets.
* Proficient in Microsoft Office and comfortable using a range of workplace systems and tools.
Experience And Skills
* Highly organised – skilled at managing multiple priorities, tasks, and deadlines with efficiency and composure.
* Clear communicator – able to engage confidently and professionally with colleagues, external partners, and senior stakeholders, both in writing and in person.
* Detail-oriented – ensures precision in scheduling, event coordination, and day-to-day office operations.
* Solutions-focused – approaches challenges proactively and applies practical thinking to resolve issues effectively.
* Personable and approachable – builds strong working relationships across all levels of the organisation and fosters a positive office culture.
* Flexible and adaptable – thrives in a dynamic environment and responds calmly to changing needs and circumstances.
* Trustworthy and discreet – handles sensitive information with integrity and professionalism.
* Service-minded – committed to delivering a welcoming and supportive experience for employees, guests, and stakeholders.
* Self-motivated – takes initiative, demonstrates ownership, and continuously seeks ways to improve processes and outcomes.
* Collaborative – works well within teams and contributes positively to shared goals and workplace morale.
Other Skills/Attributes
* Demonstrated alignment with Amicus Mission Focus Behaviors
* Passion for rare disease and patient focused
Travel
* 10%
We value an inclusive environment where individual experiences and perspectives are celebrated, and voices from the rare disease community are heard. Amicus is an equal opportunity employer and will judge all applicants based on their qualifications for the job, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, protected veteran, disability status or any other characteristics protected by applicable federal, state or local law.