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223013 - receptionist

Alford
NHS Grampian
Receptionist
Posted: 12 August
Offer description

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Alford Medical Group currently has a vacancy for a friendly, helpful and motivated Medical Receptionist to work as part of our team.

Hours: Wednesday, Thursday and Fridays-8am to 6pm

Experience with GP software- Vision, Docman and Excel would be an advantage

Some flexibility in hours of work is required as different or additional hours may be required, by mutual agreement, to cover holiday/illness.

The Duties

* Dealing with patient appointments - both at reception and on the phone
* Registering and maintaining patient records
* Dealing with patient queries (including requests for prescriptions, test results and general information)
* Using software (Vision, Docman, SCI, Word, Excel etc)
* General administration
* Any other duties which you may be asked to complete from time to time

Person - You

* Communicate well with others – both patients and your colleagues
* Respond quickly, efficiently and helpfully to all enquiries and requests
* Take care when completing tasks to make sure that your work is accurate
* Deal with and adapt to changing demands and priorities
* Help and support all colleagues
* Listen to others, ask the right questions and understand what you are being asked to do - asking for help when you need it.
* Deal well with difficult situations
* Maintain confidentiality

Salary is dependent on experience -. You will be eligible for membership of the NHS pension scheme.

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