Overview
A Company in West London, near Hanger Lane / Park Royal, London NW10 area requires Full Time or Part Time or Freelance Care Coordinators, for Domiciliary Care and Supported Living Services, with a minimum of 1 year experience.
Essential:
* Experience of Managing or working as a Domiciliary Care Coordinator or Supported living Care Coordinator or Respite Care Home settings for adults aged between 18-60 who are elderly or with Learning Difficulties / Autism and Challenging Behaviours or in a similar environment.
* Must be a Driver. Must hold Full UK Driving Licence with access to your own vehicle and open to a dynamic role that includes travel to our services around London and Home Counties. Mileage expenses are covered as part of your duties.
* You will be expected to converse with outside professionals including social services, brokerage team, Service Users/Clients Referral Centres, local authorities and all other Government Agencies.
* NVQ Level 3 in Health & Social Care or working towards the qualification.
* Good administrative and understanding of office routine.
* Pro-active and highly motivated.
* Proven ability to maintain records.
* Data entry skills and high degree of accuracy of numbers.
* Hands-on experience with daily office duties.
* High proficiency in English both verbal and written.
* Good computer skills including MS Office, Outlook, Excel and data bases.
* Working to deadline and attention to detail.
* To be flexible, honest, discreet and trustworthy.
Duties / Key Responsibilities
* Care Coordination & Support Delivery Plan and maintain staff rotas in line with service user needs and compliance requirements.
* Conduct new service user assessments, create transition plans, and support care plan reviews.
* Support new packages by setting up systems, scheduling introductions, and arranging staffing.
* Respond quickly to rota gaps and emergencies, ensuring continuity of care.
* Liaise with families, professionals, and external stakeholders to ensure collaborative care delivery.
* Handle general office admin tasks such as filing, letter writing, and responding to calls/emails.
* Liaising with Staff and Clients for Contracts and Services.
* Recruitment, conducting interviews of potential Staff, Appraisals/ Staff Supervision.
* Resolving queries and addressing issues with clients /Families/Staff/Social Services.
* Resource allocation of Staff to Clients for shifts/services.
* Booking staff training.
* Maintain balanced workload of Care Staff.
* Overseeing Quality Assurance/Client and Staff Feedback.
* Client visits.
* Other duties as required.
Interested?
If you think you’d be a great fit for our team, apply today!
Please email us your CV, covering letter and expected salary/wages to the email address provided.
Email: CVs@alpharesourceconsulting.co.uk
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