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Customer service advisor

Burton-on-Trent
Absolute Heating
Customer service advisor
£23,996 a year
Posted: 21 September
Offer description

Office-Based Customer Services Advisor and Diary Planner/Parts Coordinator

Are you an ambitious and skilled individua, seeking an exciting role in an established gas heating company? Look no further We are hiring an Office-Based Customer Services Advisor and Diary Planner/Parts Coordinator to join our team

About Us:

With over 20 years of experience, our gas heating company is a leader in the industry. We take pride in delivering exceptional services to our valued customers, and we're dedicated to providing a supportive and rewarding work environment for our employees.

Job Responsibilities:

* Efficiently manage and coordinate diaries for our team of engineers, ensuring smooth scheduling of appointments and optimal resource allocation. (1 in 3 weekends required)

* Handle the ordering and management of parts and supplies, ensuring timely availability for our engineers' service requirements.

* Maintain accurate records and update the database with relevant information, facilitating seamless communication and collaboration within the team.

Requirements:

* Bring energy and enthusiasm to the role, contributing to a positive work environment.

* Demonstrated organisational skills, able to manage diaries efficiently and handle multiple tasks simultaneously.

* Attention to detail is essential, ensuring precision in parts ordering and maintaining accurate records.

* Previous experience in an office-based administrative or coordination role is preferred, especially in a similar industry.

* Excellent communication skills, capable of effectively liaising with team members and external suppliers.

Perks and Benefits:

* Competitive salary and opportunities for career growth within the company.

* Supportive and collaborative work environment with experienced professionals.

* Training and development opportunities to enhance your skills and knowledge.

* Access to company benefits and rewards.

Join our team and make your mark in the thriving gas heating industry

Job Types: Full-time, Permanent

Pay: £23,795.00-£23,796.00 per year

Benefits:

* Casual dress
* Company events
* Free parking
* On-site parking

Ability to commute/relocate:

* Burton-On-Trent DE15 9TX: reliably commute or plan to relocate before starting work (preferred)

Experience:

* Parts Management: 1 year (preferred)

Work Location: In person

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