EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
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Job overview
The EOC Training and Education team is looking to recruit a 2 full time EOC Dispatch Educator's in a regional capacity.
Main duties of the job
The role will include:
Delivering dispatch training across all three EOC sites.
Providing written and practical assessments of trainees.
Delivering one to ones and return to role support for existing members of staff.
Writing and designing training materials for both the new starter course and ongoing training for existing staff members.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
1. 4 GCSEs Grade C or above or equivalent.
2. Certified and fully trained Dispatcher
3. In date EMD-Q (or willingness to obtain in the first 3 months).
4. Completed/in progress Award in Education & Training Level 3 (or equivalent) or willingness to complete in first 3 months.
Desirable criteria
5. Management or supervisory qualification.
6. MPDS Instructor.
7. Degree Level Qualification or equivalent experience.
Experience
Essential criteria
8. Demonstrable experience in an Emergency Operations Centre
9. Demonstrable experience of delivering training within the last 3 years, or experience in mentoring trainees regularly in any setting.
10. Remain current with call handling/dispatch functions in order to assist the EOC in times of high demand and/or business continuity incidents.
Desirable criteria
11. Strong understanding and ability to use the CAD system.
Skills and Knowledge
Essential criteria
12. Able to use a multitude of IT systems/Microsoft Office software for the creation and delivery of training.
13. Ability to learn new systems and procedures quickly and effectively.
14. Excellent planning and management of own workload and the ability to prioritise effectively
Personal Qualties, Abilities and Attributes
Essential criteria
15. Ability to remain calm and poised in routine and difficult situations.
16. Able to be flexible to meet the demand of Training Team Schedule.
17. Ability to independently travel to all three EOC sites to deliver training, as required.
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.