We're looking to recruit an experienced Housing Officer in Liverpool to support our social housing client within their Neighbourhoods team. This is a full-time, hybrid role, with an expectation to be out on patch a minimum of 2-3 days per week.
This is an excellent opportunity for someone who's got a solid background in tenancy management, community engagement, and delivering high-quality customer services.Key responsibilities:
* Manage your own patch of properties within a designated area, delivering all aspects of tenancy and estate management
* Build and maintain positive relationships with tenants, community groups and local partners
* Respond to tenancy issues, including ASB investigations, safeguarding concerns, low level arrears and tenancy breaches
* Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained
* Conduct tenancy signups, exchanges, audits, reviews, welcome visits and early-tenancy support
* Maintain accurate case notes and update housing management systems promptly
What you'll need to succeed
* Proven experience in a housing and tenancy management role with a good understanding of housing lesislation and tenancy processes
* Excellent communication and conflict-resolution skills
* Ability to manage a varied workload independently
* Full UK driving licence with access to own vehicle and valid business insurance
* Ability to make immediate impact on the above duties
What you'll get in return
* Weekly pay
* Hourly rates between £21 - £25 per hour
* Hybrid working
* Mileage reimbursement
* Option to be paid PAYE or Umbrella
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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