Job Role: Contract Officer
Location: London, N1
Pay Rate: 23.02 PAYE and 30.44 Umbrella
Paid on a weekly basis.
Schedule: Ongoing, Hybrid: 2 Days in the office - Tues and Thurs, Mon‑Fri 9am‑5pm, Hours: 35 hrs per week
Responsibilities
* The Contract Officer is responsible for ensuring the annual compliance and safety of assets across our portfolio.
* Confirming annual compliance visits, assisting contractors with installation appointments, managing no‑access situations, and coordinating closely with contractors and housing officers.
* Maintaining clear communication with residents, addressing concerns, and ensuring accurate record‑keeping and reporting to support compliance objectives.
* Confirm appointments with residents, ensuring all necessary details are communicated effectively.
* Reschedule appointments as needed, particularly in cases of no‑access situations.
* Work closely with housing officers/teams and partner agencies to ensure compliance and repairs are completed; collaborate and contract manage with contractors to ensure compliance, repairs, maintenance and installation processes meet organisational objectives and standards.
* Maintain clear and professional communication with residents, addressing any concerns or queries.
* Keep accurate records of appointments and any issues encountered.
* Ensure all data is up‑to‑date and accessible for reporting and analysis.
* Provide regular updates to management on progress.
* Highlight challenges encountered and propose solutions to improve the process.
* Work proactively in a high‑paced role to ensure successful compliance standards and minimise disruptions.
Skills and Experience
* Experience in contractor and stakeholder management in a compliance role.
* Effective communication skills and relationship management.
* Effective IT skills, including intermediate MS Office skills.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
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