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Deputy Managing Director, Technology
Job Number: 2025-47837
Category: Information Technology
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Digital Transformation Solutions - W401600
Job Type: Full-Time
Salary Grade: 50
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: May 14, 2025
The Deputy Managing Director (DMD) of Technology will oversee the technological infrastructure and strategic platform architecture within the Digital Solutions department.
* The DMD is responsible for the day-to-day operations of digital health technology services, managing solution engineering, data design, testing, and integration while ensuring alignment with operations and information security protocols.
* This role has responsibilities, as assigned by the MD, in strategy, finance, human resources, portfolio and project management, asset and vendor management, and compliance with privacy and security laws.
* The DMD will coordinate with internal and external partners, including UMass Chan IT and Infosec, and manage relationships with development partners as appropriate.
Technology Management & Support: Lead and support the management of the department's technology infrastructure, ensuring all systems function optimally and align with organizational goals. Provide strategic guidance for technological improvements and innovations.
Architecture & Platform Strategy: Oversee the development and implementation of architecture and platform strategies to support current and future needs, ensuring solutions are scalable, sustainable, and compliant with industry best practices.
Solution Engineering: Drive the design and engineering of technical solutions, working closely with internal teams to meet business requirements and deliver within timelines.
Testing & Quality Assurance: Oversee testing procedures to ensure quality, security, and functionality. Implement best practices for testing and resolve issues before deployment. Incorporate user testing to ensure acceptance and satisfaction.
Data Design & Management: Manage data system design and governance, ensuring data integrity, security, and accessibility.
Information Security: Partner with security teams to ensure alignment on cybersecurity protocols and compliance.
Operations Coordination: Collaborate with digital solutions leadership to align technology and operational goals, supporting improvements and integrations.
Selection & Management of Development Partners: Identify, select, and oversee external development partners, ensuring project delivery aligns with goals and standards.
Project Management: Manage multiple technology projects from design to implementation, ensuring timely delivery within scope and budget.
Policy Development & Compliance: Develop policies related to technology use, security, and data management, ensuring adherence to regulations.
Leadership & Staff Development: Lead and mentor technology staff, fostering a collaborative environment and ensuring team expertise.
Client Relationship Management: Manage relationships with business units and external clients, ensuring prompt responses, service levels, and staff mentoring.
Reporting & Communication: Provide updates to senior leadership on project statuses, ensuring transparency.
Qualifications:
* Bachelor's degree in computer science, information technology, or related field; Master's preferred.
* Significant experience in IT leadership, including 10 years overseeing IT infrastructure and projects, with a proven track record.
UMass Chan Medical School was among 23 companies recognized as 2023 “DEI champions” by The Boston Globe.
Named a U.S. News & World Report “2023 Best Medical School” for Primary Care and Research.
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