Job Purpose:
To ensure compliance with the agreement between EMCOR and the client for the delivery of Engineering Services Maintenance and Facilities Services at their sites. Duties:
The operational management and development of all scoped works and tasks through effective and efficient use and control of resources. The performance, initiatives and achievements emanating from these aims are to be effectively recorded and communicated to EMCOR and the client’s management.
1. Ensure that a culture of Team Working, Task Ownership and Flexible Working is actively encouraged and implemented across the site.
2. Effectively communicate the operational management deliverables to all Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner.
3. Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations.
4. Close liaison with the client regarding the status of maintenance operations.
5. Conduct a daily meeting with Supervisors on Operational Updates (formal or informal)
6. To ensure the commercial viability and growth of the contract is achieved.
7. Champion the IMS Quality System and ensure its compliance.
8. Ensure a program of initiatives and achievements are maintained and kept on record
9. To attend formal site meetings with the client.
10. Initiate the standards and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability
11. Ensure all aspects of inventory management including the storage of adequate critical spaces.
12. Ensure quality performance through auditing of EMCOR staff in the performance of their tasks - workmanship, housekeeping and customer satisfaction.
13. Operation of emergency response procedure including escalation requirements and liaison. • Ensure a culture of safe working is developed within the EMCOR team and sub contractors.
14. Compliance with all aspects of Site Safety & Quality.
15. Ensure subcontractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting.
16. Agree to undertake Authorised Person status and associated responsibilities
17. To ensure that technical staff induction and technical training including the delivery of H&S Tool Box Talks are undertaken.
18. Conduct staff performance appraisal of direct reports and subsequent training and development requirements.
19. Accident investigation, reporting and instigation of corrective actions.
20. Ensure compliance with Safe Systems of Work including Permit to Work systems and isolation procedures.
21. Via agreed arrangements proactively develop and or, assist the Client in:
22. Critical plant replacements
23. Emergency procedures planning
24. Contingency planning
25. Strategic review of maintenance techniques, toward-run time and condition based maintenance.
26. Continuous review of sub contracted works
27. Activity risk assessment
28. Integration and Partnership Team Building
About the role
29. Proven track record of operations management in a hard services FM environment
30. Technical background, ideally in an electrical or mechanical discipline
31. Good IT skills
32. Good interpersonal and customer relationships
33. Exceptional presentation and communication skills
34. Proven experience in managing a team
35. Good command of the English language, both orally and verbally
36. Smart, presentable appearance
37. Personable and approachable
38. Clean, full driving license
39. Ability to manage multi-site facilities
Other Factors:
There will be some travel to other sites as required.
There will be some out of hours on-call requirements on a rota basis
EMCOR UK benefits
40. Proven track record of operations management in a hard services FM environment
41. Technical background, ideally in an electrical or mechanical discipline
42. Good IT skills
43. Good interpersonal and customer relationships
44. Exceptional presentation and communication skills
45. Proven experience in managing a team
46. Good command of the English language, both orally and verbally
47. Smart, presentable appearance
48. Personable and approachable
49. Clean, full driving license
50. Ability to manage multi-site facilities
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
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