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Receptionist | Torbay Leisure Centre
0 Hour Contract | £10.00 - £12.21 PH
We are currently looking for a Receptionist to interact with members and promote our philosophy of Quality, Care, and Excellence in service.
Primary Objectives for the Receptionist
* Ensure all visitors receive friendly, polite, and efficient service.
* Create a positive first impression of the Leisure Centre.
* Maintain good knowledge of the Leisure Centre services.
Daily Tasks
* Work individually or as part of a team to meet customer needs.
* Provide a warm, friendly, and professional service to foster customer loyalty.
* Assist with bookings and payments for centre facilities.
* Answer calls efficiently and effectively.
* Understand and assist with social media, website, and app issues.
* Manage customer entry, issue receipts, and enforce health and safety policies.
* Handle cash procedures and reconcile monies.
* Operate communication systems and relay messages to the team.
* Follow procedures for memberships and swimming lessons.
* Use computerized booking and payment systems.
* Promote resale and hire items.
* Address customer complaints following company procedures.
* Maintain a clean and pleasant reception environment.
* Undertake additional duties as required.
Candidate Requirements
* Excellent interpersonal skills and a friendly disposition.
* Competent in operating tills and computer programs.
* Strong customer-facing skills and confidentiality.
* Good organizational and communication skills.
How to Apply
If interested, please submit your CV. Early applications are encouraged as interviews are ongoing. If no contact is received within 21 days, consider your application unsuccessful.
We are proud to be Equal Opportunity Employers committed to inclusion and diversity.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Wellness and Fitness Services
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