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Performance manager

London
Permanent
Harvey Nash
Performance manager
Posted: 6 April
Offer description

Performance Manager - Leeds (3 days a week on site)

About the Role

We're looking for a commercially-minded Performance Manager to join a high-profile digital product and streaming organisation undergoing a major strategic and operational transformation. This is a pivotal role for someone who thrives at the intersection of commercial strategy, product performance, revenue growth and operational excellence.

You'll play a key role in shaping the organisation's future capabilities, helping define where to invest, how to prioritise, and what the roadmap toward 2027 should look like. This role sits at the heart of trading, product performance, growth strategy and transformation delivery.

If you're hungry, ambitious, commercially sharp and passionate about digital/streaming growth and customer value, this is a rare opportunity to influence at a senior level.

What You'll Be Doing

Strategic & Commercial Leadership

* Build and evaluate business cases to guide future investment decisions.

* Shape strategic roadmaps, including the organisation's priority areas and long-term direction.

* Assess opportunities across digital products and subscription/streaming propositions.

Performance, Insight & Reporting

* Drive clarity and focus across KPIs and performance measures.

* Identify what the business really needs to operate effectively - not building reporting, but defining the requirements and narrative behind it.

* Own key performance and operational processes, ensuring decisions are driven by data, revenue and trading insight rather than cost-cutting.

Product & Growth

* Work closely with product and commercial leads to evaluate new propositions and growth opportunities.

* Support the development of the 2027 product and performance roadmap, including ROI analysis, competitive insight and revenue impact.

Transformation & Change

* Support commercial transformation activity where the organisation is still building its capability and "muscle".

* Influence the leadership reset and contribute to shaping digital transformation ambitions.

* Hold teams to account on delivering outcomes while providing strategic direction and challenge.

What We're Looking For

Essentials

* Strong commercial mindset, ideally someone more focused on top-line growth, revenue, customer value and competitive landscape, rather than cost-centric thinking.

* Experience in performance, trading, commercial strategy, business partnering, or product-led commercial roles.

* Ability to build business cases, evaluate opportunities and influence investment decisions.

* Confident working with KPIs, performance measures, growth metrics and revenue drivers.

* Comfortable owning processes, risks, operations and driving clarity across teams.

* Energy, hunger and ambition, someone who wants to step into broader leadership.

Nice to Have

* Experience within media, digital products, streaming or subscription-based environments.

* Background in digital transformation, growth strategy or product performance

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