Overview
Join Our Team as an Sales Administrator !
Location: Newport
Type: Full-Time | Permanent
Department: Contract Services
Are you a highly organised individual with a passion for customer service and contract management? We're looking for a Sales Administrator to join our team and play a key role in delivering exceptional service to our clients while supporting the smooth administration of contracts from start to finish.
Responsibilities
Customer & Contract Management
* Liaise with Existing and New customers to understand requirements
* Build and maintain strong site/customer relationships
* Gather forecasts and delivery schedules
* Document and communicate customer needs internally
* Visit customer sites when necessary
Sales Administration
* Manage customer schedules and input into planning systems
* Monitor delivery progress and coordinate with production
* Identify upselling opportunities and refer leads to sales specialists
* Schedule additional product requirements
Complaint Handling & Resolution
* Proactively identify and prevent potential issues
* Log and respond to complaints using CRM
* Analyse complaint trends and escalate where needed
Contract & Data Administration
* Maintain accurate records and databases
* Generate credit notes and manage contract documentation
* Support reporting and performance tracking
Technical Skills Required
* Microsoft Excel, Word, PowerPoint, Outlook
* CRM systems
* SAP
* Success Factors
What You'll Bring
* Strong communication and customer service skills
* Excellent organisational and time management abilities
* A proactive approach to problem-solving
* Experience in contract coordination or sales administration
* Ability to work cross-functionally and manage multiple priorities
Apply
Apply Now!
If you're ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we'd love to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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