Join to apply for the Site Support Officer role at University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
This is a pivotal role within the Operations team to provide a confidential and comprehensive patient‑centred service regarding patient flow, supporting the delivery of Key Performance targets.
The post holder works with all adult inpatient services to support identification and placement of patients appropriately and timely, working to agreed protocols and procedures.
The post holder is expected to work with minimal supervision and coordinate activities with Team members, to provide an efficient service.
He/She will spend periods of time working under own initiative, carrying out duties to make a direct positive contribution to bed management, exercising initiative commensurate with the role and maintaining confidentiality at all times.
Previous applicants need not apply.
Please note that this vacancy is not eligible for sponsorship.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
* Focus on patient flow through the emergency pathway
* Sufficiently skilled in understanding the Emergency Department (ED) Clinical Quality Indicators, including the criteria for 4‑hour, 12‑hour targets set nationally and support the specialist teams in ensuring flow to achieve this
* To support the allocation of beds in a proactive manner, considering patient safety at all times
* Collate and record data daily relating to patient flow and performance to ensure the Trust’s position is recorded internally and externally as required
* Interpret and convey information accurately and concisely and respond to changing priorities and conflicting demands effectively, developing systems to improve post effectiveness
* Ensure the nurse in charge, manager of the day and Clinical Site Manager are aware of the changing pressures within ED/MAU/SAU/MINORS and medical/specialised review requirements
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and have access to a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisations core values.
For further details / informal visits contact: Name: Danielle Mallabone; Job title: Lead Nurse Clinical Site Manager; Email address: Danielle.Mallabone@uhcw.nhs.uk
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