To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.
WHAT YOU WILL BE DOING
* To proof read highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.
* To offer professional guidance to Associate Expert Witnesses with regards to the their instructions and the legal process associated.
* To ensure all QA processes effectively support the delivery of services to the Companys clients and customers.
* To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
* To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
* To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Expert Witness.
* To provide support to Bush & Co Reports Team, as identified by Head of Business Operations.
There will be an expectation to travel into the Daventry office on occasion; frequency dependant on home location.
SKILLS AND EXPERIENCE REQUIRED
* Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injurysector.
* Or a background in healthcare. Preferably with some experience of care package provision and individuals with long term health needs.
* Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports
* Strong attention to detail and ability to focus.
* Ability to handle high volume of work and react to frequently changing time scales
* Ability to identify the medico-legal aspects of the claim-cycle.
* Ability to work alongside and with other departments to meet customer needs.
* IT skills outlook, word, excel.
* Organisational skills.
* Leadership skills.
PERSONAL ATTRIBUTES
* Rigorous, evidence-based professional, keen attention to detail
* Hardworking
* Driven to deliver outstanding customer service
* Approachable, supportive & helpful
* Unified working across internal departments to deliver the service; Curious to find new ways to support stakeholders
* Passionate to keep our injured clients at the centre of everything we do
* Knowledgeable
* Confident communicator orally & in writing
* Integrity
* Resilient
REF-227 881
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