Job Title: Commercial Director Location: London Bridge (4 days on-site) Term: Permanent, Full-time Salary: Competitive Benefits (Private Medical, Private Dental, Pension, 25 days Annual leave plus bank holidays & Many more) Richmond Pharmacology is a leading Contract Research Organisation (CRO) specialising in early-phase clinical trials for pharmaceutical and biotechnology sponsors. With a commitment to excellence and innovation, we strive to advance medical research and contribute to the development of life-changing therapies. The Role: The main purpose of the Commercial Director is to drive sustainable commercial growth in line with the company’s other strategic objectives to enhance Richmond Pharmacology’s reputation as a leading clinical research organisation and ensure the company’s revenue and other key financial objectives are met. To achieve the purpose, the Commercial Director leads the development and implementation of effective approaches to business development, account management, commercial contract management, and overall commercial delivery of the projects at Richmond Pharmacology. Main duties and responsibilities Commercial Strategy Develop and execute a comprehensive company commercial strategy, in conjunction with the Founders and other Directors as appropriate. Ensure commercial development is focused on both existing services and the development and growth of new services across existing and new markets. Ensure commercial plans align with regulatory requirements and industry standards for clinical research. Ensure the company meets its net revenue and reputation objectives. Business Development Lead business development efforts that create mutual benefits for both new and existing sponsors and services. Develop and implement additional service offerings within Richmond Pharmacology’s clinical research portfolio to create new revenue streams, enhance sponsor value, and strengthen competitive differentiation in the CRO market. Build strategic partnerships with pharmaceutical companies, biotech firms, research companies, and other complementary CROs that may span a variety of time horizons. Oversee proposal development, bid defence, and pricing strategies to maximise win rates, profitability, and reputation. Provide strategic leadership and governance over Richmond Pharmacology’s key accounts, ensuring strong sponsor relationships, adherence to contractual obligations, and optimisation of revenue and new studies from existing sponsors. Commercial Delivery Direct negotiation and execution of complex clinical trial agreements, master service agreements, and confidentiality agreements. Oversee completion of feasibility questionnaires, initial sponsor meetings, and site selection visits to ensure alignment with Richmond’s clinical capabilities. Oversee the drafting and approval of study quotes, timelines, and clinical schedules in collaboration with relevant departments. Ensure contracts reflect accurate scope, timelines, and deliverables while mitigating financial and operational risks. Maintain compliance with Good Clinical Practice (GCP), MHRA, EMA, and FDA guidelines in all contractual obligations. Ensure seamless transition from contract execution to commercial operational delivery of clinical trials. Collaborate with clinical project management and clinical operations teams to meet sponsor expectations and financial objectives. Monitor, and if necessary, influence project margins, resource allocation, and timelines to maintain commercial performance. Ensure all deviations from the original contracts are actively managed to enable financial and reputation objectives to be met. Leadership and Governance Lead and develop high-performing commercial teams across business development and commercial contract/project management. Establish KPIs and reporting frameworks for commercial performance and sponsor satisfaction. Provide strategic input to the executive team on market dynamics, pricing models, and service innovation. Visibly champion process improvement initiatives, contributing to the development and implementation of best practices, standard operating procedures, and tools that enhance efficiency and effectiveness. Qualifications and Experience: Vast Experience of progressive commercial leadership in a similar industry. At least 5 years in senior roles with direct responsibility for revenue generation and strategic commercial planning. Demonstrated success in securing large-scale clinical trial contracts and long-term strategic partnerships with global sponsors. Experience in developing and executing global business development strategies, including pricing models and bid defence. Strong network within pharmaceutical, biotech, and healthcare sectors. Advanced skills in negotiating complex clinical trial agreements, master service agreements, and confidentiality agreements. Ability to manage financial forecasting, budgeting, and profitability analysis for multi-million-pound projects. Familiarity with risk management practices in clinical research contracting. Proven ability to lead and develop multidisciplinary teams across business development and contract management. Strong stakeholder management skills, including interaction with boards, investors, and regulatory bodies. Track record of driving cultural change. Application: If you are interested in the role, please register your details, including a copy of your CV. Please note, while we try to respond to every candidate, the high volume of applications anticipated may make this impossible and we ask for your patience and understanding.