Honeycomb is delighted to be working with the Business Services Organisation to recruit a Band 3 Administrator for their Procurement and Logistics team based in Lisburn. This role offers an immediate start.
Location: Lisburn
Organisation: Business Services Organisation
Pay Rate: £12.75 per hour
Working pattern: Monday- Friday 9:00am - 5:00pm
Contract: Temporary
This is an excellent opportunity to join a fast-paced administrative environment within a well-established public sector organisation. This role requires a candidate with excellent attention to detail and strong data input experience.
Key Responsibilities
* Act as a first point of contact for service users and healthcare professionals via phone and in person
* Process customer requests, requisitions, and queries accurately and efficiently
* Schedule and coordinate deliveries and collections of equipment and continence products
* Maintain accurate records across internal systems and databases
* Liaise with clinical staff such as Occupational Therapists and District Nurses
* Manage documentation including delivery notes, collection dockets, and requisitions
* Support stock control, order processing, and returns to suppliers
* Investigate and resolve customer queries in a timely and professional manner
* Assist with stock counts and catalogue management
* Provide administrative support to management as required
Essential Criteria
You must meet one of the following:
* 5 GCSEs (A-C) including English and Maths plus 1 year of relevant experience
OR
* 2 years' relevant experience in a customer service, procurement, or logistics environment
Relevant experience should include:
* Customer service and call handling
* Order processing
* Use of Microsoft Office (Word, Excel, Outlook)
Key Skills
* Strong communication and interpersonal skills
* Excellent organisational and administrative abilities
* Ability to manage and prioritise workload effectively
* High attention to detail and accuracy
* Ability to deliver high standards of customer service
* Confidence using IT systems and databases
Additional Information
If you would like to apply or find out more about this role, please contact Geraldine Stevenson at Honeycomb using the details provided.
If you have a disability and require support at any stage of the recruitment process, please let us know so appropriate arrangements can be made.
Please note successful applicants may be required to complete a Basic or Enhanced Access NI check (cost approximately £18+, depending on role requirements). A criminal record will not automatically prevent appointment, and all disclosures will be treated in the strictest confidence. Further details are available via the NiDirect Access NI website.
Honeycomb is proud to be an equal opportunities employer and welcomes applications from all suitably qualified candidates.