About this role
We are looking for an Account Director to join our Politics, Engagement and Planning team at LCA, a specialist in property and regeneration projects, well-versed in running public consultations for complex initiatives. You will lead and drive your accounts with a real passion for your work, acting as the key contact point for clients—advising them directly on strategy, leading meetings, and remaining accessible when needed. In this role, you'll oversee the work of Account Managers and Account Executives, while bringing in senior colleagues where appropriate to ensure the highest level of service.
Client work:
* Lead and provide strategic direction to your accounts, using your initiative and being proactive to ensure work and results are delivered to a high standard.
* Providing essential oversight on all elements of a project, from consultation materials, political engagement, exhibition logistics and media management.
* Review and edit written materials, over-seeing the drafting of others. This means working closely with colleagues to produce error-free written materials. You will have ultimate responsibility for quality control.
* Doing a share of staffing consultation events such as exhibitions, workshops, and webinars, including during evenings and at weekends on occasion.
* Being accountable for all deliverables from junior colleagues at Account Manager and Account Executive levels.
* Ensuring monitoring and intelligence captured by colleagues is being shared in a timely way.
* Working with senior colleagues, including Directors and Associate Directors, to ensure your accounts are being resourced in the most effective way.
Line Management:
* Managing, motivating and mentoring team members, especially Account Managers and Account Executives who will be working closely with you and looking for guidance.
* Potentially appraising junior members of the team, helping them develop and up-skill.
* Providing mentoring (outside the formal appraisal system) for junior members of the team.
Corporate:
* Acting as a senior ‘sounding board’ for Directors and Board Directors.
* Taking on additional responsibilities outside of client work including line management, financial management, and new business.
* Logging 5.5 hours of activity per day (on average) and staying on top of your timesheets, updating them daily and accurately.
* Helping to manage budgets and oversee client billing on projects, including reviewing and signing off draft timesheets, being on top of the budgets, and helping to complete monthly forecasting tools.
New business, networking and contacts:
* Being regularly involved in new business, proactively identifying opportunities through your borough specialism and network.
* Leading on drafting new business proposals, ensuring they are completed to a high standard and need minimal review, contributing to and attending pitches whenever needed.
* Fostering and developing strong relationships with clients and associates, and attending network events.
* Dealing confidently with senior individuals in the private and public sectors, and become a positive advocate and spokesperson for the company.
About You
* You must have one to three years’ experience in the communications and PR industry – either agency or in-house – with a track record in managing stakeholder engagement or working on public consultation campaigns.
* You must have excellent writing skills and be familiar with writing in variety of styles and for different audiences e.g. preparing press releases, key message documents, new business proposals, or media/stakeholder briefings.
* You should have client management skills, the ability to solve problems and juggle multiple priorities and have good time management.
* You should be excellent at managing your own time and the time of the team, prioritising tasks and maintaining quality standard across all work and copy.
* Ideally you will have some knowledge and experience of working in the built environment sector.
* Ideally you will have a growing network across the built environment sector including with clients, associates, councillors, MPs, and journalists.
* You should have an approachable demeanour and the ability to thrive in the dynamic and fast-paced agency environment.
* You will have impeccable attention to detail, be results-oriented, and be a fantastic communicator.
* You will regularly network to develop relationships and new contacts and you’ll attend relevant industry events.
* You should be a strong team player. You are hands-on, team-focused, and always happy to go above and beyond.
The Package
* Benefits: Range of benefits from enhanced maternity and paternity leave to tenancy deposit loans, complimentary fruit & snacks, a well-stocked fridge, cycle to work scheme and much more.
* Pension: Up to 5% of salary (in addition to salary) where matched by the employee.
* Bonus scheme: Discretionary annual bonuses based on both personal and company performance.
* Leave: 25 days’ leave plus statutory Bank Holidays and late start / early finish on your Birthday; office closed between Christmas and New Year in addition to your leave allowance.
* Equipment: company provided Surface Pro to use in office and at home.
* Support: Employee Assistance Programme offering a 24/7 confidential advice line; Private Medical & Dental Insurance, trained Mental Health First Aiders, New Starter Buddy, Appraiser, dedicated Employee Engagement team.
* Training: An aspiring culture with tailored programme of L&D opportunities and budget for personal development and growth.
* Location: Flexible, hybrid working – minimum three days in the office - an exciting and dynamic working environment in the heart of Covent Garden – or with clients.
* Working hours: Standard hours of work are 9.00am- 5.30pm – finishing at 4.30pm each Friday and summer Fridays (3pm finish) in July and August.
About LCA
LCA is the integrated communications agency for the built environment.
With over 25 years’ experience, we know that impact is driven by an informed strategic approach, established connections, creative campaigns, and the talent to achieve measurable outcomes.
We work with leading organisations, brands and destinations, placing them at the heart of conversations, building trust, changing perceptions and inspiring action.
We’re proud of what we do, the insights we share and the results we help our clients achieve.
Place. People. Passion.
This is LCA.
See www.thisisLCA.com for full client list, client case studies and biographies of the current LCA team. Follow us on LinkedIn, and Instagram @thisislCA
LCA is an equal opportunities employer and welcomes applicants from all backgrounds.
We will give fair consideration to all applicants regardless of age, gender identity, ethnicity, religion or belief, sexual orientation, educational, family or parental status, neurodiversity and disability status. We are also happy to provide reasonable adjustments during our application and interview process.