Job Overview
Vacancy Reference Number: 86108 | Region: R3 | Job title: Retail Security Officer | Location: JS Team Valley – set times and dates to be discussed in interview stage | Pay rate: £12.60 | Hours: 27 hours per week with ability of confirmed overtime to 45 hours per week. Mitie is looking for a retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA certificates (but in some circumstances training for a licence can be provided). Vetting is vital – you must have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Responsibilities
* Deliver industry‑leading customer service
* Deter violence and public order offences
* Conduct patrols of the store
* Utilise CCTV systems to support the reduction of crime and stock loss
* Liaise with the store management teams
* Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
* Wear body‑worn CCTV to support the reduction of crime and increase colleague and customer safety
Qualifications
Preferable to hold a current SIA licence or SIA certificates. Experience in retail security or a relevant role is beneficial.
Benefits
* Contracted hours
* Annual leave entitlement
* Pension and life insurance schemes
* Free uniform supplied
* SIA re‑licensing programme
* Comprehensive induction and training programme
* Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
* Apprenticeship schemes
* Progression and development opportunities
* All breaks are paid
* Salary Finance scheme and access to flexible benefits platform, Choices, providing options such as dental insurance, dining cards, coffee clubs, and technology products
* MiDeals platform for high‑street discounts
* Cycle‑to‑work scheme
* Life cover equal to the greater of your equivalent annual salary or a minimum of £10,000
* Save‑as‑you‑earn scheme and Mitie Matching Share Plan
* Mitie Stars recognition and monthly cash prizes up to £10,000
About Mitie
Since 1987, Mitie has had 72,000 employees maintaining companies worldwide. We are the UK’s leading facilities management and professional services company, serving household names in banking, critical government sites, hospitals, and schools.
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