Overview
Field Sales Executive - SMB role at TD SYNNEX. The Field Sales Executive will be responsible for Key account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts. The role aims to maximize revenue, profit and potential lines of business by managing and developing face-to-face customer relationships.
Responsibilities
* Develop small to mid-size accounts of moderate complexity (including growth opportunities, account planning, digital platforms, etc.).
* Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face-to-face customer visits.
* Form strategic plans to develop and execute against current business and drive growth.
* Understand TD SYNNEX\'s core value proposition and communicate with context to customer requirements.
* Discover incremental business through excellent customer relationships.
* Identify project opportunities with the Business Development Manager.
* Gather information from the customer, plan an effective approach, and build a successful proposal.
* Deliver value to the customer while maintaining target margins and balanced product mix.
* Identify customer Needs and problems and resolve or escalate to relevant business units.
* Gather customer insights, profile accounts, and take actions to maximise opportunities.
* Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM.
* Drive usage of TD SYNNEX\'s e-commerce tool (InTouch) by promoting its benefits with customers.
* Maintain and improve customer service level agreements.
* Develop understanding of TD SYNNEX\'s working practices and business objectives to drive customer engagement.
Knowledge, Skills & Experience
* Outstanding customer relations skills.
* Ability to communicate clearly with customers using a wide range of tools.
* Ability to deliver powerful, succinct, and convincing presentations to all levels.
* Gravitas and business credibility are essential.
* Excellent sales skills including negotiation and delivering results.
* Strategic planning skills with clear understanding of strategic direction and challenges.
Benefits
* A value-based culture with a collaborative and inclusive environment.
* Comprehensive benefits package including private healthcare, holiday purchase scheme, extended leave options.
* Enhanced maternity and family leave.
* Benchmarked salary and progression paths.
* Employee Assistance Programme.
What’s In It For You?
* Elective Benefits tailored to your country.
* Growth opportunities and formal development programs.
* Well-being programs supporting financial, physical, and mental health.
* Diversity, Equity & Inclusion initiatives and inclusive communities.
* Onboarding and networking with new colleagues in your first 30 days.
Don’t meet every single requirement? Apply anyway. TD SYNNEX is committed to equal opportunities and providing reasonable adjustments during recruitment and in the workplace where required.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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