Better places, thriving communities.
Job Title: Information Support Administrator
Salary: £24,.57 per annum
Contractual Hours: 37.5 per week
Contract: Permanent - Full Time
Location: Mitie (Defence) Ltd, BRNC, Dartmouth, Devon, England, TQ6 0HJ
The Information Support Administrator (ISA) is a full-time, on-site role at Britannia Royal Naval College, Dartmouth, providing computer-based administrative support to Armed Forces personnel via the MODNET system and Microsoft Office tools. Responsibilities include managing user accounts, software and asset requests, overseeing Team Site Collections and Group Mailboxes, supporting records management, and ensuring compliance with MOD Information Management policies, GDPR, and Health & Safety regulations. The ideal candidate will be organized, professional, and adaptable, with strong communication and interpersonal skills. Key skills required include proficiency in Microsoft Office applications, sound administrative and organizational abilities, understanding of GDPR and DPA, customer service experience, and the ability to manage sensitive information with discretion and integrity. MOD security clearance and UK residency are essential, and the role operates Monday to Friday, 37.5 hours per week, with approved company attire required.
About the company
Mitie is a business of 77, colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.
We champion diversity and inclusion and have six employee networks offering supportive spaces for military veterans, parents and carers, LGBTQ+, women, disabled colleagues, and for all races and ethnicities. Mitie has a comprehensive and practical approach to achieving net zero carbon. A wide variety of benefits are available to employees, including additional leave purchase, Give as You Earn, Salary Finance, Save as You Earn, Share Incentive Plan, Cycle to Work, purchase of private medical cover, life cover, technical equipment, childcare vouchers, and more. A reward and recognition scheme is in place and a wide variety of high street discounts are available to claim. There are career pathway opportunities, such as workplace apprenticeships and leadership development programmes, and an offer is made to ‘give back' to the community during paid time. Please ask more about these benefits at interview.
Additional information for internal applicants
Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .