RYA - Post & Order Processing Assistant
Salary: £23,000 - £24,000 per annum
Full Time: 35 hours per week
Location: Hamble (office based)
Do you have experience with order processing and administration?
Do you have good attention to detail?
Are you adaptable and initiative?
Are you a team player?
If the answer to any of these questions are yes, then this is the perfect role for you
The Royal Yachting Association is seeking an experienced Post & Order Processing Assistant to join the Despatch & Facilities team to process outgoing mail and parcels, receive and process all orders and process sales orders returns.
In return for your work, youll receive a range of benefits including:
* 33 days holiday including public holidays pro rata
* Your Birthday Day off
* 10% RYA contribution to a Personal Pension Scheme
* Volunteering days
* Free charging point for electric vehicles whilst on your working days at the office
* Free Life Insurance
* Discounts platform for retail, entertainment, holidays & gym membership
* Social Events
* RYA Membership
….just to name a few.
What youll be doing:
* Process daily the items for despatch using the Royal Mail and Parcelforce web based systems
* To distribute daily internal mail to the central mailboxes in RYA House
* Processing returned stock items from members, non members / account holders
* Processing orders from various sources including, telephone, web shop and email
* Dealing with various types of enquiries by, telephone, web shop and email
* Maintaining our account holders change of detail information
* Maintaining of electronic filing systems
Who were looking for:
* Someone with a helpful attitude and good telephone manner.
* The ability to work efficiently and prioritise your own workload.
* Someone who has good communication skills.
What do you need:
* Experience of working within a postal warehouse environment.
* Experience of working in a busy office and warehouse distribution environment.
* A forklift license would be an advantage but not essential.
The RYA is committed to equality of opportunity.
As an equal opportunity and disability confident employer, we celebrate and welcome diversity in all its forms and believes that a diverse workforce boosts innovation, productivity, and creativity.
We are dedicated to promoting equity, diversity and inclusion and strive to be an inclusive and diverse workplace where everyone can be their authentic selves. We would particularly encourage applications from ethnically diverse candidates who are currently underrepresented at the RYA.
To Apply
Please review the full job description and send a completed application form and an equality monitoring form to
Closing date for applications: 6th March 2026
Interviews to be held: 12th & 13th March 2026