Director of Operations - Assessment Materials & Logistics
Salary: £76,000 - £104,500, depending on skills and experience
Location: Cambridge or Coventry, UK – Hybrid (40–60% on-site collaboration)
Contract: Permanent
Hours: 35 hours, Full time
Are you ready to make your impact on the future of assessment?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
We're excited to offer a senior strategic leadership opportunity to join our Education Operations directorate. As Director of Operations - Assessment Materials & Logistics (AML), you will shape how we deliver assessment materials globally - helping us modernise, innovate, and meet the needs of learners, customers, and regulators worldwide.
About the role
The Director of Operations - AML - steers the strategy, transformation and delivery of all Assessment Materials & Logistics operations, including taking assessment materials from product development through to delivery across global markets.
Key accountabilities include:
* Leading AML strategy to transform delivery of assessment materials.
* Overseeing AML operations for UK and international exam series.
* Driving modernisation for print and digital assessment processes.
* Partnering with Technology and Group Print & Operations.
* Ensuring robust governance and compliance.
* Leading workforce planning and organisational capability development.
* Managing operational and financial plans.
* Creating an environment for people to thrive and develop.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About you
Minimum / Essential requirements:
* Experience leading operational teams and large‑scale transformation.
* Strong service delivery or business management background.
* Process improvement methodology experience.
* Budget management and delivery of operational efficiencies.
* Excellent communication and stakeholder influence skills.
* High intercultural competence and partnership‑building skills.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
* Experience in the UK and International education sector.
* Experience in regulated sectors.
* Knowledge of Ofqual/DFE regulatory requirements.
For a detailed job description, please click the apply button at the bottom of the advert to go through to our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 22nd February 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from w/c 2nd March 2026.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
* First stage virtual interview via MS Teams.
* Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities