Job Overview
Sandman Signature Sheffield Quays Hotel is seeking an experienced Deputy Head Housekeeper to join the housekeeping leadership team at this 4‑star hotel in Victoria Quays, Sheffield. The role supports the Head Housekeeper in daily operations, maintains exceptional cleanliness standards, and oversees a team of room attendants, laundry operatives and public area cleaners.
Key Responsibilities
* Assist the Head Housekeeper in managing daily housekeeping operations.
* Supervise, motivate and mentor housekeeping staff.
* Conduct room and public‑area inspections to ensure 4‑star standards.
* Support staff training, onboarding and ongoing development.
* Manage stock control, linen levels and housekeeping supplies.
* Work with the Front Office team to handle guest requests and resolve issues promptly and professionally.
* Ensure compliance with health, safety and hygiene regulations.
* Liaise with departmental heads to support the smooth running of the hotel.
* Deputise for the Head Housekeeper in their absence.
Ideal Candidate
* Previous supervisory experience in housekeeping, preferably in a 4‑star environment.
* Strong attention to detail and high personal standards.
* Confident leadership and excellent communication skills.
* Ability to work under pressure in a fast‑paced environment.
* Flexible approach to working hours, including weekends and public holidays.
* Positive, hands‑on attitude with a commitment to guest satisfaction.
Perks & Benefits
* 28 days holiday per annum (+additional holiday with length of service milestones).
* Flexible schedule.
* Pension scheme.
* Free parking while on shift.
* Rewards and recognition initiatives.
* Growth opportunities and dedicated training programme.
* Team, Friends and Family hotel rates.
* Up to 40% food discount.
* Referral bonus starting at £250 per referral.
* Three complimentary nights stays in the UK, Ireland or North America.
* Education & skills development reimbursement programme.
Salary: $12.61 per hour
#J-18808-Ljbffr