Overview
Join to apply for the Site Supervisor role at Ipsum
Location: Leicester and surrounding areas
Employment type: Full Time, Permanent
Salary: Up to £18.50
Working Hours: Monday to Friday with overtime available
What’s In It For You
* We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.
* 28 days annual leave plus the option to buy 5 additional holidays.
* Group Personal Pension Plan
* Career development & progression with the opportunity to earn professional qualifications
* 24/7 access to a virtual GP and Mental health support & counselling services
* Cycle to Work scheme
* Discount club - supermarkets, phone bills, gyms & more
* Life assurance cover
* Enhanced Maternity Pay
* Long service recognition
* Active local social committees
* Regular social events
* Paid volunteering opportunities in your community
About The Role
Working in conjunction with the operational team, the Operations Supervisor is responsible for day to day management of the engineers, technicians, vehicles, associated plant & equipment to ensure delivery of great customer service. The role also carries out audits on site, ensuring the team works safely, efficiently and completes work within the required timescale.
Responsibilities
* Day to day management of engineers/technicians, staff, vehicles, equipment, and issues arising from site activity.
* Monitor performance of engineers/technicians with respect to Health and Safety, Quality and Environment
* Front line People Management responsibilities such as return to work interviews and investigations
* Responsible for Vehicles; Plant & Equipment, ensuring they are operated and maintained as intended
* Ensure Company policies and improvement action plans are effectively implemented, monitored, and audited
* Operate in line with Company policies and strategies and be proactive in promoting improvement locally
* Ensure all incidents are reported and investigated
* Monitor performance and safety requirements regularly
* Work closely with management team to ensure work is pre-sited and pre-planned when required
* Identify and resolve problems before they escalate
* Establish good relationships and communication and resolve issues and early resolution of any potential problems
* Client site liaison including client audits
* Subcontractor monitoring
About You
* Driving Licence required
* Proven experience in a previous Supervisor role within the Utilities Sector – preferably in the Drainage Industry
* Proven experience of working in customer service or a customer-focused environment. Professional, customer focused with a good standard of verbal and numerical reasoning
* Working knowledge of Health and Safety
* Knowledge of waste network operations business processes
* IT literate and proficient in Microsoft Office package
Equal Opportunity
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
Next steps
If you’re interested in this opportunity, please apply or reach out to the Careers Team for more info!
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